Sarah Vickers

Technical Writer | UX Writer

A creative content curator and technical/UX writer with a keen eye for detail, and a passion for technical and UX writing. Whether I'm building engaging documentation libraries, developing consistent style and language standards to implement across platforms, or improving user experience through content optimization, I am committed to helping users easily navigate and understand complex technology tools.

Passionate to learn, create, and grow.

Technical Writer | UX Writer

20th February 2023

Sarah Vickers Resume

Editing and Refreshing Outdated Items

Online Help System Updates (Old vs New)

This online help system was outdated by 10+ years. I updated styles, formatting, and rewrote information and instructions to help users navigate and understand items better.

Engineering Documentation Update (Old vs New)

Developed and implemented style and language standards by building a single corporate output documentation, adopted across all U.S., Germany, and South Africa offices.

Creating Documentation Content

15th November 2021

User Data Sheet - Ransomware Outage of Critical Network Share

One-page data sheet to give users context when working in complex situations.

15th November 2021

API Integration - Report Export API

This user guide allowed users to learn how to export reports and data from the platform using the platform's API.

Creating Video Content

Classes and Certifications

Contact Me

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